RXBDistributions Ltd. Last updated 12 October 2026
1. Who we are
1.1This website is operated by RXBDistributions Ltd, trading as RB Distributions ("we", "us" and "our"), a company registered in England and Wales under company number 15169019, with its registered office at Studio 9, 50 to 54 St Paul's Square, Birmingham, England, B3 1QS.
1.2We are the data controller for the personal data described in this policy and are responsible for it under the UK General Data Protection Regulation and the Data Protection Act 2018.
1.3Questions about this policy or your personal data can be sent to rory@rbdistributions.co.uk or by post to our registered office.
2. The information we collect
2.1Free Brand Appraisal. When you complete the appraisal form we collect your answers: brand name, website or Amazon link, product category, number of products, how your products are sold on Amazon, sales and seller estimates, trademark and Brand Registry status, your challenges, where your stock is held, your goals, your name, role, email address and telephone number.
2.2Booking a call. When you book a call we receive your name, email address, the time you chose and anything you add to the booking.
2.3Contacting us. When you email or telephone us we keep your message, your contact details and a record of what was discussed.
2.4Technical information. Our hosting provider automatically records limited technical information, such as your IP address, browser type and the date and time of your visit.
2.5We do not ask for sensitive personal information and ask that you do not send it to us.
3. How we use it and our lawful basis
3.1We use your information to prepare the appraisal you asked for, reply to enquiries and arrange calls, discuss and manage a working relationship with you or your business, keep business records and meet legal, tax and accounting duties, and keep this website secure.
3.2We rely on our legitimate interests in responding to business enquiries and running our business, on taking steps at your request before entering into a contract and performing it once agreed, and on legal obligation where the law requires us to keep records.
3.3We do not sell personal data, use it for automated decision making or profiling, or add you to a marketing mailing list.
4. Cookies
4.1This website sets no cookies of its own and uses no analytics or advertising trackers.
4.2The booking calendar is provided by Calendly, which may set its own cookies when you use it, governed by Calendly's own privacy notice.
4.3Our typefaces are supplied by Google Fonts. To load them, your browser contacts Google's servers, which receive your IP address.
5. Who we share it with
5.1We share personal data only where needed to run this website and provide our services: Netlify (website hosting and form storage), Calendly (booking calendar), Google (typefaces), our email, IT and telephone providers, our professional advisers such as accountants and solicitors, and Amazon where sharing is needed to manage or protect your brand on its marketplace.
5.2We may also disclose personal data where the law, a court or a regulator requires it, or in connection with a sale or restructuring of our business.
6. Transfers outside the United Kingdom
6.1Some providers above store data outside the United Kingdom, including in the United States. Any such transfer is made under a safeguard recognised by UK data protection law, such as UK adequacy regulations or contract terms approved by the Information Commissioner.
7. How long we keep it
7.1Where an enquiry does not lead to a working relationship, we keep the information for up to 24 months from our last contact and then delete it.
7.2Where we work together, we keep it for the length of that relationship and six years after it ends, to meet legal, tax and accounting requirements.
8. Security
8.1This website is served over an encrypted connection and access to your information is limited to those who need it. If you believe your information has been compromised, please tell us straight away.
9. Your rights
9.1You may ask for a copy of your data, ask us to correct, delete or restrict it, object to our use of it, receive it in a portable format where that right applies, and withdraw consent where we rely on consent.
9.2To use any of these rights, email rory@rbdistributions.co.uk. There is normally no charge and we will reply within one month. We may ask for proof of identity first.
10. Complaints
10.1You can complain to us by email or by post to our registered office. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
11. Other websites and children
11.1This website links to services run by others, including Amazon and Calendly, whose own privacy notices apply.
11.2This website is intended for businesses and is not directed at anyone under 18.
12. Changes
12.1We may update this policy from time to time. The current version will always be shown here with the date it was last updated.